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The AI Whisperer: A Tale from Nexstar
He doesn't like to be called an AI expert
Picture this: In a sunny Orlando conference room, Rocky Ozaki stands before a crowd of contractors, adamantly refusing to be called an AI expert (while obviously being one).
"Who here has a ChatGPT account?" he asks. Some hands shoot up proudly, others stay firmly crossed, accompanied by looks that scream "I still use a flip phone and I'm proud of it!"
But then Rocky starts dropping knowledge bombs: his 82-year-old mother found love on Plenty of Fish, proving if she can master dating apps, anyone can master AI. Suddenly those crossed arms start to unfold. He lays down his "Rule of 3" for AI adoption: you'll fall behind (scary), history says you will (scarier), and people will demand it (scariest).
The best part? He reveals that he chats with his AI like it's his personal therapist, asking it to analyze his personality based on their conversations. It's like a digital fortune cookie, but one that actually knows what it's talking about.
As the session wraps up, the skeptics are secretly opening ChatGPT accounts under the table, while somewhere in the back, someone is definitely asking AI to write their next business proposal.
Just don't tell Rocky I called him an expert…
Check out the full conversation on YouTube, or wherever you listen to podcasts:
In this issue of the Service Business Mastery newsletter, you’ll discover:
📈 3 Tactics To Implement Right Away
🧠 2 Big Ideas To Think About
🧐 1 Question To Ask Yourself
Let’s achieve mastery:
In partnership with:
This issue of 3-2-1 by Service Business Mastery is thanks to our partners at AutoBot.ai. Their team of home services experts has built an app to increase bookings and improve marketing ROI, while providing customers with a world class experience.
Take these, implement them right away:
1️⃣ Start small with AI by using tools like ChatGPT for personal tasks first - learn to prompt effectively before trying to implement company-wide solutions.
2️⃣ Train your AI tools by updating their memory with your company's core values, standards, and context to get more accurate and relevant outputs.
3️⃣ Never accept an AI's first answer - iterate and refine prompts to get better results, just as you would with human communication.
AI won't replace humans, but it will make us more human - by handling routine tasks, it allows us to focus on emotional intelligence and relationship building.
Learning AI now prepares you for all future tech - the skills you develop adopting AI will help you adapt to IoT, spatial computing, and other emerging technologies.
Are you waiting because you're truly not ready, or because you're letting tool fatigue and overwhelm keep you from an essential business advantage?
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