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Service Business Mastery
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Written by
Josh Crouch, +3
Connect
Oct 23, 2026
•
1 min read
Garrick Bridges breaks down what AI voice can (and can’t) do for your trades business, and how to tell if you even need it
Oct 9, 2026
Here’s why you should.
Sep 16, 2026
One hour, the data, the launch, and open Q and A.
Sep 15, 2026
Five minutes of prep and the whole hour is about your business.
For the first episode, we brought on Jim Christian of Podium, who set up an AI voice agent for one HVAC shop's after-hours calls. The script, the guardrails, and the first booking, all captured live on air.
Sep 10, 2026
Eight months of contractor calls, reviewed independently. The numbers are worse than most owners guess.
Sep 9, 2026
Your CSR picks the reason the call did not book. Think about that.
Sep 4, 2026
A blended rate can hold at 80% while new demand slips to 60.
Sep 3, 2026
The calls you already paid to generate, and what happens to them next.
