New Podcast Episode Out!

March 22, 2024

Join us on the Service Business Mastery show as we welcome Billy Stevens from Sera Systems!

With a wealth of experience as a contractor, technician, and business owner, Billy shares invaluable insights into streamlining operations and embracing innovative engagement models. Don't miss out on this enlightening discussion—tune in to discover the transformative power of optimizing your business approach.

Podcast Highlights

  • 05:46 - Simplify marketing strategy for effective spending.

  • 08:19 - AI disrupting trades, future shaped by software.

  • 10:48 - Established company generates $3.8 million, engages customers.

  • 04:44 - Trade professionals reluctant on digital marketing costs.

  • 08:20 - Marketing's impact: turning mistakes into opportunities.

  • 10:18 - Promote savings, local events, and memberships tactfully.

  • 00:00 - Strategies for Effective Scheduling and Service

  • 04:10 - Benefits of Streamlined Scheduling

  • 08:58 - Spring Cleaning Your Dispatch Strategy

  • 00:00 - Residential service industry facing challenges due to COVID.

  • 06:18 - Value-Added Services

  • 08:04 - Targeting Untapped Potential

  • 10:09 - Customer Lifetime Value

Join us now to explore the multitude of benefits that come with adopting a spring-cleaning mindset for your business operations and customer engagement strategies. We look forward to helping you pave the way for a more profitable and customer-centric future!

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